Fix the printer at the location. Train associate to stop eating or finish eating when dealing with customer. Guide the customer to the vehicle.Greet the customer.
MUHAMMAD A
Cold Shot Sherwood Park
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Sherwood Park, AB T8H2G9
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Clerk was 20 min late on arrival. Customer was at the check in computer trying to do it herself. I assumed she was staff but she was not. Not all equipment requested was available. All on line processing I had done the day before was not retrievable by the clerk and therefore It all had to be repeated manually on pickup.
Shelly BI paid $600 to rent a small truck and do a run to my campsite an hour and a half away. What's worse is that the last $100 came as a surprise add-on at the end. I'm not sure how they can justify it since I knew exactly how far I travelled (duh! Google Maps). Completely criminal organization with no oversight. Competitors can't come soon enough.
Dale SGreat drop off after hours, they called me the next day to have us come down to confirm vehicle deposit for refund, thanks
PAOLO DThere is a lot that could improve!!! This is my idea if not someone else’s. If there is a drop off location for the rental in the town or city that you are moving to… there should be no charge of Km to that city. If the km are from Point A to Point B and with in a 10 km radius from point B to drop off location, there should be no penal or fee for going over the preferred km that have been imposed. You guys as a U-Haul company have got to do better as this is a huge money grab. And another issue I have where you make clients pay so much out of pocket is the fact that your trucks don’t have cruise control. That’s insane!!! All your units should have cruise control for better fuel consumption, especially if they are travelling distances!
Dean B