The representative didn’t care that the wheel well was loose, lacking two rivets, nor did they have the option to choose my agreed upon drop off location chosen during the initial contract phase. He stated it’s fine return it and they’ll figure it out and selected another location 45 minutes away. This required me to be on hold for an hour to speak to a reservations scheduling manger to get it fixed. Please sort this out in the future.
Matthew W
Cold Shot Sherwood Park
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Sherwood Park, AB T8H2G9
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Ahmed helped us with all of our questions and the online booking, customer service was excellent.
ROBERT BThe brakes were not functioning on the trailer. Customer service was great, the y went out of their way to find a convenient location that had a trailer available. The trailer pulled great with no issues, ( other than the brakes), and we accomplished our mission.
Wayne BFor starters when I pay and expect to have dollies in my U-Haul to be able to properly move all of my items and then when I pick up the U-Haul and none of the moving accessories are in there that makes a horrible move.. thankfully one of my friends had a dolly. it has been 12 hours since I returned the U-Haul and I still haven’t been refunded.
Sarah RVery good excellent service
NISAL D