I’ve had consistently good experiences with U‑Haul, but this location wasn’t able to extend my reservation when I needed a little more time. They explained it was due to limited vehicle availability, which made the return process more rushed than expected. The staff were courteous and professional, but the lack of flexibility and backup vehicles made this rental less convenient than my past U‑Haul experiences. Hoping this location can improve its inventory and scheduling options moving forward.
Nicholas J
145th Aurora Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Shoreline, WA 98133
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Customer Reviews
- 4.5 Average Customer Rating
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Verified Customer Reviews
Every review is tied to a real U-Haul reservation or contract.
How U-Haul Reviews WorkJim was very nice and greeted us as we came in. It was fast and smooth. Would recommend.
Mary DThe person that checked us in was the most wonderful helpful person we’ve encountered in ages. Please give her a significant pay increase. We were the first clients of the day and her level of service was unmatched.
April TVery nice man at the front desk, would've rated excellent but location could use more parking, other than that it was a great experience.
Colton LVery rusty truck broke down then got a replacement after 3 hours and then was threatened that the original was reported as stolen bs company
Candi O