I rented for 4 hours and returned it after 3 hours. Gave the keys back and told I was good to go. 2 days later I got a message from UHaul saying I hadn’t returned by vehicle, then my card was charged again. No one reached out to me about this issue. Will absolutely never use UHaul again. Just shameful service.
Brian A
Kemp Mill Beer Wine & Deli
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Silver Spring, MD 20902
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Customer Reviews
- 3.5 Average Customer Rating
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Verified Customer Reviews
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How U-Haul Reviews WorkThe people at this location were very friendly and helpful. I enjoyed renting from a smaller location where I received more personal service. Everything went very well.
Lester JNothing the gentleman is doing a great job already.
Luz TIt was a great experience overall.
Carolyn WAbundant parking spaces and plenty of room to maneuver trucks. Check in was slowed down by low phone reception, but I was able to complete the process.
Jennifer C