You made my horrible movie and strain and so easy after the movers didn't show but took my money and I really appreciate you guys for all you didtara J.
Kemp Mill Beer Wine & Deli
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Silver Spring, MD 20902
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- 3.5 Average Customer Rating
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This was the worst experience ever. Do not go to Beer and Wine in Wheaton MD on Lamberton Dr. we we quoted one price and we were charged more than double and the worker refused to honor the price he verbally told us. Shame on us for trusting his word. DO NOT EVER WORK WITH THIS LOCATION THE ABSOLUTE WORST AND THEY SHOULD BE ASHAMED OF THEMSELVES. TOTAL FRAUD!!!Abraham P.
I was a little frustrated when I went to this place. My original U-Haul did not have a van and they sent me to another U-haul. I specifaclly asked for another U-haul location and this place was not the one. Once there I had to add my license again. I thought I put it on the national database and wondered why I needed to do it again. The owner started to use his personal phone and was going to take a picture of my license. I asked if I could take a picture using my phone and he agreed. Also, the gas tank on the contract was 5/9 when it was actually 4/9. Not too big of a deal since I usually add a bit more. I got it up to 2/3. Hopefully the owner put in 2/3. I would use this U-haul again. I was frustrated since I had a bit of a run around. In addition, the owner stressed cleaning the van. When I got the van it had broken glass and bits of plaster on the floor of the van.Lawrence B.
I was unable to get the app pick up to work. And I wasn't told ahead of time that I needed to check back in via my cellphone, which I didn't notice until the next day.Hadas K.
The weather stripping on the driver's door fell off when I opened the door. The key to the padlock to was missing.James H.