Staff was very accommodating
DANIEL G
Car Detail Supplies
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Simi Valley, CA 93065
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Don’t use this place - person in charge wasn’t even there and I had to communicate with him by phone. There was no place to sit while waiting for clearance to take the truck. I checked in twice prior to the pick up day and they had no record of it, so when I got there the computers were so overloaded that it took forever to check in. I had booked several weeks prior and expected to p/u at the Agoura U-Haul center. I was switched to the Simi location two days prior to p/u and the location was not close to me at all. Because I wasn’t at an official U-Haul center, I had to make a special trip to a hardware store just to buy a lock. I spoke to a field supervisor who said he would send me an email where I could send back a copy of the receipt for the lock for reimbursement and never received the email. This was not the pick up experience I expected at all.
noel sThey were really super nice, but I don't speak Spanish, and they didn't have my reservation because it was transferred, so it made it really difficult. The guy tried a translation app, but some things are just lost in translation that way. I finally called uhaul directly and that representative spoke Spanish and everything then went well.
Michelle SThank you the experience was great! The equipment was very good too!
Luis CAmazing. Thank you. Highly recommend
Russell S