The experience over all was very good , but we used the app to pick up the truck and that was very confusing. I didn’t realize I would have to re-enter the addresses and upload photos before getting the code for the keys.
Laura F
Safe Ship 605
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Sioux Falls, SD 57103
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- 4.0 Average Customer Rating
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How U-Haul Reviews WorkMight have been the meanest customer service person I have ever encountered. Unhelpful and rude, as though she resented having a customer interrupt her day.
SUSAN SI had one less furniture pad than anticipated, but overall the location and staff were friendly.
Molly PNothing, I just dropped it off after hours which was probably better because it is in a busy parking lot
BRADLEY AMaybe make it easier to sign in. The sign in took a really really long time and I was expecting mobile check in to be quick, I was 30 minutes late to where I needed to be
Joslyn S