I reserved my Uhaul truck for a cross country move about 6 weeks prior to me needing the truck. I reserved the truck to pick up at 830 am at a certain location. When it was time for me to check in and pick up my truck. The truck was at a different location and at a business that did not open until 10 am!! When I am on a tight moving schedule, this irritated me. Then I had to go through the self serve and use customer service as the "self help" did not pick up my location (yes, I updated my phone). After I finally got the keys to the truck, the additional equipment that I ordered was NOT in the truck! I then had to run around and pick up the dolly and blankets at another location burning MY valued time and gas in the truck. Moving is already stressful. Reservations are done and yet I had more work to do!mary C.
Beds & Beds
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Sioux Falls, SD 57105
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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Acknowledge every guest that walks in. I stood there for about 10 minutes, while the agent was helping another customer. Maintain trucks. This truck was in dire need of maintenance. The steering wheel was so off center that I couldn't even see the speedometer while driving. The truck did not shift and revved up to high RPMs before shifting. I don't feel like that truck should be on the roads!Patty E.
The customer service was excellent, the equipment was horrendous. The trailer was barely usable. The straps were so rusted that they continously came undone throughout my trip and ended up damaging my car.Jeffrey P.
Our truck was dirty, broken windshield wiper and a blow out on the freeway. Roadside mechanic said it looked like they put the front tire on the back and it was not properly balanced/rotated. We could have been killed!Lisa R.
Need better parking. Sunday attendant was very quick to get me going. Very good at what he does.Gregory G.