There was a clerical error done on the pick up location that messed with the ending mileage of the truck. The staff at this location was extremely helpful; figured out the error; and corrected it.Xavier S.
Moving Truck Rental in Sioux Falls, SD at Beds & Beds
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Sioux Falls, SD 57105
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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My frustration comes from the last minute or lack of communication. I went into a place totally different than this one because that's where I stopped in to request a trailer. I waited in line for 25 minutes just to get to the counter and find out, they didn't have a trailer there. I didn't know that they had changed the location AND that the location didn't open until 10 a.m. I had a schedule to keep that day and to be arbitrarily switched is not acceptable. If you had switched me to a location that opened at the same time, it would have been better. As a result, I was more than two hours behind that day. Also- the parking lot that this is in is not very big and can be hard to maneuver getting a trailer in and out. However, the person at the store that came out and hooked up the trailer was very helpful.shane M.
I did a self check in. I called when this location was open to verify all was ok, the person answering wasn't sure and said I would get an email. I never received the email.JEFF E.
The overnight pickup process took us almost 1/2 hour...way too long.David F.
Beds & Beds is AWESOME! I have utilized this local dealer three time over the past few months and have always been treated with utmost courtesy and prompt attention. Truly the best U Haul experience I have had over the last 35 years of renting U Haul equipment!ROGER B.
The truck just needed a gravebar on the driver side so you can lift yourself up instead of using the steering wheelsherry B.
Rented a 6 by 12 trailer pulled great everything went smoothRuss O.
Nobody was there when I dropped off the trailer.STEVEN H.
My moving blankets were forgotten, but we made do without them. Just making sure that everything is included when the trailer is picked up would be awesome. But overall, we had a great experience with U-haul and would most definitely use their services again.Shaylee M.
I always go this location becaus Carl is so nice and extremely helpful. I would rate this location a 100 if I could.MARY P.
Employee's were friendly to some degree but very short both times I was in there. I felt rushed when I was dropping off the equipmentBILLY G.
the place was roped off like the customer had leprosy and the worker didn't even get up from the desk. Poor image.trevor J.
More communication from the worker to the customer. I still don't have a bill showing what I was charged for. When I returned the truck I asked how long I had the truck and he could not give me any info. He said will email it to you. The next day I looked at my bank account and saw about $35 or so.... not a happy customer.EDWARDSCOT L.
Excellent customer service, received a phone call before pickup to make sure we could find our truck.Richard T.
We chose our own dropoff location online that was close to our new home, but the representative in Sioux Falls changed it to a place much further away which was a huge pain in big city traffic.Michael P.
Appreciate how fast and organized it is there. Also tricks are actually clean.Ashish S.
The truck we were given was extremely old and bare bones. For driving as many mile as we did, it would have been nice to have cruise control.Kelly O.
Jake who handled my reservation overcharged us. I was supposed to be charged $1.09 per mile. I drove the truck 15 miles and was charged for 20. I also got charged for 4 gallons of gas. I should have only been charged for 2 gallons at the most. I just rented a 15 foot truck a few weeks ago and my experience was not this bad. I talked with him about this, and he refused to do anything about the charges. I won't ever go here again. He gives your company a horrible reputation.Margaret M.
They could use a little more room to hook up trailers. I also think they need to go out there and help the customer hook the trailer up also.DARWIN A.
The guy at the desk was very friendly, knowledgeable and informed. He gave me his district managers contact information but the manager didn't answer the phone. I have MULTIPLE COMPLAINTS with our UHAUL experience and do not see myself ever working with them again because of it. We have moved 9 times in 10 years and use Uhaul TOO FREQUENTLY. The let downs in this company continue to be endless. Broken equipment twice, staff that blames you for their broken equipment,roadside assistance that is rude && asks you to move from the broken down location to meet up with the roadside assistance to better ASSIST the assistance and not the paying customer!!!! They wanted us to unload our vehicle which would have made our insurance INVALID!!! POOR TRAINING!!! I'D love to have someone from uhaul contact me as i have tried to contact you multiple times.DARREL S.
Everything was goodMichael M.
Great staffPaul H.
It was good. I returned at night and was well lit.DAVID P.
Prime business partner. Great people great serviceJake E.
Make sure the tires are in good condition if you're doing a long distance tripLark R.