When I returned to check the vehicle in he did not seem to even inspect it. He made me return to the vehicle twice to take a picture of mileage/gas status and that was it. The truck stunk and the back had leaves and debris. More importantly than all that, either the belt or the transmission are slipping and either the gas gauge is faulty or it was drinking gas. The truck wasn't even fully at a quarter tank when I got it and in less than 15 miles I was less than an eighth of a tank. I have rented from uhaul multiple times, this was a horrible experience.
Alyssa C
Smithton Liquor
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Smithton, IL 62285
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Training. I had to talk to the boss over the phone. Having to provide my info for all to hear while he was on speaker phone. Then there was no one who knew how to hook up the trailer. If we didn’t know how, which we had to do it ourselves, the person would have been screwed. Because the worker on duty had no clue what he was doing.
Crystal ETammy was helpful to get me in touch with the uhaul representative, Anthony. Seemed like he was having a not great day but he got me what I needed. In and out to pick up truck in 15 minutes.
Rachel V-I would like to Buy a Car Transporter Can you assist Mike -618-443-7637
Micheal Lthis location has friendly employee however they need people that can hook the uhaul trailer up to vehicle and disconnect - this equipment is extremely heavy and the customer is not responsible to do this !! the employee had to call someone to come and take uhaul of our vehicle ... i'm grateful he was home and lived close .
Judy M