I booked a truck in Victoria and with less than 48 hours notice you forced me to go to Sooke (over 40km away from my location). This completely disrupted my day and planning. Because I had no idea how much gas I was going to need, I ended up feeling the tank, which was way over my need. I didn't get money back from that, but this was all because you changed the pick up location without any notice. When I called basically I was met with, well do you want the truck or not because other people are asking for it. This is such a terrible experience that I would not recommend anyone using your service, and I will do my absolute best next time to try for alternative options. I booked a trolly and blankets. Never got them because they didn't have it in the store. The truck was dirty in the back. Overall a really unpleasant experience.
Carlos G
Sooke Tools and Equipment Rentals
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Sooke, BC V9Z0G7
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Everyone very helpfull
Kelly WEveryone very helpfull
KELLY WThese guys are great! Efficient, straightforward, and fair. Also, with new technology, they have to use their phones to submit the transaction.THEY ARE WORKING, NOT PLAYING ON THEIR PHONE. LOL
JACQUELINE CPicked up, and dropped off after hours
Crystal G