I tried calling 2 times on Sunday (30 mins between calls) during open hours. No response. I decided to drive there anyway. I was met by a person outside without any uniform or credentials that said he worked for U-Haul. He just asked for the keys and asked if I had any rented items. I was very uneasy about the drop off experience. I proceeded to checkout and he said I didn’t need to wait and that I would receive an email in 15 mins. I would expect reps to be inside the place of business for completing transactions. The store looked closed.
Gregory K
The Social Plaza
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in South Bend, IN 46614
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How U-Haul Reviews WorkHave good training. They accidentally void my previous contract and went up redoing it again and charging me about $100 more extra in top of my previous contracts
Baboucarr N