The trailer had no BRAKES! Pushed my f250 through an intersection infringement. Of a cop
Jason M
Real Storage LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in South Hutchinson, KS 67505
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- 4.5 Average Customer Rating
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How U-Haul Reviews WorkOriginally scheduled our pickup for 9am by mobile pickup. The day before pick up got a phone call and email stating or pickup was moved to 10am. Show up at 10am the day of pick up and we still had got to instructions on how to mobile pick up uhaul. I then went online and did process it said too only for it to tell me to proceed to front desk to get my keys, however locked facility and no person there. Not to mention the truck it said I was suppose to get was locked up in fence and the one outside the fence was not correct truck number. I then had to call 1800 number to find out what to do. A lady didn't show up until after 11 and said that her son was suppose to be there and then said they don't open until 11 anyway. Another customer was suppose to pick up trailer at 10am. Horrible experience that placed us over 2 hours behind scheduled moving out of our house.
Torr VThey were awesome to deal with great people
Dallas MOwner was very friendly, and helped me with the process. Lot very well taken care of, will recommend to everyone. Thanks again
Luke SThe unit was dirty upon rental and more importantly it had a nasty shimmy when going above 65 mph. The passenger side front wheel had atleast a 10 degree camber that I didn't notice until I got back from my trip and was investigating the shimmy. That specific truck should be removed from service until it can get in to a mechanic. The fact that it was rented out with such an obvious problem is concerning.
Justin C