All good here
HOWARD L
South Ohio Esso
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in South Ohio, NS B5A5N2
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Hello thanks for your Buiness i was super super over charged for fuel the truck was only maybe two thirds full it was not full when i picked it up i only drove 68 km it cost me over 200,00 when i returned it i was told to fill it up. I know ypu will not make it right with me I guess the jokes on me..to bad so sad.sucker. thanks.
FREDDIE RN)A
Serge PWe were supposed to be able to use the app to quickly acquire the keys and be on our way, but we spent the large portion of an hour waiting while a member of the gas station staff had communicate with someone off-site to get permission to give us the keys.
France MThe agent and employees were very polite and respectful. Time for picking up and dropping off the vehicle were great.I think the challenge for this site is that they do not have a dedicatedposition for dealing with the U-Haul rentals and the employees at the site for both pickup and return of the vehicle were multitasking ie. running the convenience store, monitoring/ activating the fuel pumps, receiving orders handling the cash register. Neither were familiar with the details of the Process for determining mileage and how to calculate fuel top up (the vehicle sticker instructs the customer to refer to the contract to use the gauge converter to calculate the fuel replacement) The employee had to contact two different people to confirm how to read / determine the kilometers travelled and fuel consumption. I couldn’t locate the odometer to read the mileage either- the only time the odometer was visible was when I unlocked the door and it flashed very briefly then the display went back to “fuel range” . My past experience with other vehicle rental services were much more straightforward. The employee was very apologetic which I appreciated and did not blame the employee as it appears to be a process/systems issue. I wish I could be more supportive but I found the experience very frustrating and challenging.
BLANCHARD K