There was a glitch in the price when I went to pay and they corrected it right away. Then made sure I was well taken care of do to my disability. Andafteri dropped it her trailer off.
Crystal W
Accurate Appliance And More LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Spencer, IA 51301
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Staff called me on my trip up to Spencer about the trailer they mistakenly thought I had already dropped off. Then proceeded to hang up on me when the realized the mistake. When I arrived, I walked into the store and the employees just stared at me and said nothing. I told them I had a trailer to drop off and the guy told me to back it into a small little area that was barely big enough for a trailer to begin with. When I expressed my concern, he mocked me and laughed and said “I could do that in one minute”. I asked if someone could help me push it back manually and after some hesitation, one guy came out and helped. No receipt or anything given to me showing that I dropped off trailer. Very unorganized and unprofessional business. I was really disappointed in how I was treated as a customer and would not recommend anyone to that location.
RICHARD KNo one there at time of drop off
Sean BThis has nothing to do with the rental location but I think charging 31$ for being less than a 1/4 of a tank off when returning the truck is a little excessive.
Brian HEverything was great and staff was fantastic
Michael K