Person has no idea how to attach safety chains or emergency brake cable. Yard is not appropriate to accommodate trailers as they cannot be moved by hand without extreme force when putting on ball hitch. Friendly staff and good customer service just an overall lack of knowledge and safety. A rep needs to be sent out to review the trailer location and training needs to be done with mini storage staff.
JUSTIN D
North Point Mini Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Spokane, WA 99218
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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The truck was clean. As for maintaining, it had no AC. 590 miles drive with AC not working isn’t very fun.
David HKimberlee was amazing! There is a small issue at the drop off location. I was able to call her and she talked me through the issue. It’s service like this that makes for brand loyalty. I will always go with U-Haul even if it’s a little more expensive. Clearly you can get what you paid for. I can’t say enough about Kimberlee and her staff.
Vicki ZGreat experience. Helpful and courteous!
Steve MI arrived about 10 minutes before the location opened. Didn't expect help until normal hours of operation. Agent came out and disconnected my rental equipment prior to opening the store. Agent was helpful and friendly. Highly recommend.
Jonathan T