the person on the pickup location went over and above to make sure my uhaul experience was excellent. Thank you!Ed C.
Trailer Rental & Towing in Spring Branch, TX at Spring Branch Store
(U-Haul Neighborhood Dealer)
Spring Branch, TX 78070
Services at this Location:
- Mon-Thur: 8 am - 5 pm
- Fri-Sat: 8 am - 4 pm
- Sun: 8 am - 12 pm
Special Operating Hours
- 7/3/2021 - 7/4/2021: Closed
- 24 hour customer return
One-Way and In-Town Local Rentals in Spring Branch, TX 78070
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
request that the customer rinse out the interior mat and perhaps the exterior of the vehicle, I did it and it made a difference - the next day I drove by and looked at the van and it just seemed to glow. And it's better for the next person who rents it, too.JAMES W.
When I arrived and delivered the van trailer, I missed entry signs to find the right location and the septic tank of the premises sprayed out unpleasant odor directly to the customer parking lot.WOLF N.
Excellent customer service at Spring Branch Store. Upgraded truck to accommodate my needs promptly. Will recommend and continue to use this location in the future.Ed H.
This location is the best!DEBRA W.
Trailer was not ready as promised. This was not the fault of the location Spding Branch store. The online system should not have let me schedule it the way it did. I was able to pick it up the next morning. Kudos to the POC at the location. He went the extra mile to help.Roland G.
The entire experience was excellent. My reservation was perfect. The pickup and drop off was perfect and the truck was much better than I imagined. Thanks to everyone involved. I am perfectly satisfied with the entire experience.Jack F.
I rented a trailer and there were no delays, no problems. What's there to improve?Richard R.
Good value for the trailer used.Richard S.
Would have preferred a trailer (6 X 12) with a ramp. The dolly helped.THOMAS T.
Drop off worked fine.DAVID K.
Great experience - excellent equipment and customer servicedavid D.
A very professional service, excellent customer care experience.Michael K.
Truck was very, very dirty, the steering wheel was sticky, there was crumbs of food in the cup holders. I had to stop and buy Clorox wipes and wipe the entire seats, interior, and console. The seat with one wipe was showed brown, I used a lot of wipes just on the seats. I felt like I had to keep my mask on while in the truck as it stunk like cigarette smoke. Overall bad experience and I tried my best to remove the stickiness on the steering wheel. Hopefully the next person that utilizes the truck, will be satisfied with the cleanliness I left the truck in. Overall, I appreciate the last minute reservation, in-line experience was very helpful, just disappointed in truck cleanliness, I was not expecting superior cleanliness, just a nice wipe down. Took time out of a very busy day to clean something not on the agenda.Jessica C.
Customer service was great and helpfulCatherine N.
The gentleman that was there when I returned the truck A DAY EARLY was extremely rude and yelled at me about where I had dropped the trailer off the day before. I explained to him that when I called the store earlier that day (WHILE I WAS DRIVING FROM FLORIDA TO TEXAS) the lady that I spoke with told me NOTHING about a specific spot that the equipment was supposed to be returned to after hours. I would never recommend this location to anyone!!!! They do not know how to treat customers.Lisa D.
Great serviceMICHAEL B.
Jim was very helpful in our time of trouble.Nancy H.
Very nice people who were genuinely warm & friendly.Angela R.
Car dolly was designed to be very easy to useRichard S.
Jimmy was a great person to work with and very helpful.Michael M.
My wife and I did not know if we could use our own insurance to cover the truck. When we called Progressive they told us we could not. We tried to re-connect with U-Haul and were disappointed that we could not add the insurance before hauling our personal goods across country. It would have been nice to have had a bit of a grace period.Thomas S.
Gentleman who was working the desk was super nice!Tyler S.
Efficient. Friendly. HelpfulGary H.
The truck I used needs mechanical work. It had a terrible vibration from speeds 45 to 55. I did not have time to bring it back to exchange it as we were under a time crunch.Cindy R.