Employee was rude and short with us. Overall sketchy location and not easily located beyond a small sign in the convenience store window. For an overall standpoint, just too many emails. For renting the trailer and hired labor there was 7 emails throughout this process, creating frustration and confusion trying to find specific information.
Grant S
Spring Branch Store
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Spring Branch, TX 78070
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Original dropoff location was 15 minutes away, but was told I had to return here which was 41 minutes away. Not happy about the extra time I had to drive.
Ben HCustomer Service at counter was rude, truck was filled with boxes, and I was charged for insurance when I had denied it online.
Racheal FGreat Customer Service
Frank BFill up your trucks. Do not give a customer a tru k sitting on empty. Poor service
sharon s