Customer service was great and helpfulCatherine N.
Moving Truck Rental in Spring Branch, TX at Spring Branch Store
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Spring Branch, TX 78070
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
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The gentleman that was there when I returned the truck A DAY EARLY was extremely rude and yelled at me about where I had dropped the trailer off the day before. I explained to him that when I called the store earlier that day (WHILE I WAS DRIVING FROM FLORIDA TO TEXAS) the lady that I spoke with told me NOTHING about a specific spot that the equipment was supposed to be returned to after hours. I would never recommend this location to anyone!!!! They do not know how to treat customers.Lisa D.
Great serviceMICHAEL B.
Jim was very helpful in our time of trouble.Nancy H.
Very nice people who were genuinely warm & friendly.Angela R.
Car dolly was designed to be very easy to useRichard S.
Jimmy was a great person to work with and very helpful.Michael M.
My wife and I did not know if we could use our own insurance to cover the truck. When we called Progressive they told us we could not. We tried to re-connect with U-Haul and were disappointed that we could not add the insurance before hauling our personal goods across country. It would have been nice to have had a bit of a grace period.Thomas S.
Gentleman who was working the desk was super nice!Tyler S.
Efficient. Friendly. HelpfulGary H.
The truck I used needs mechanical work. It had a terrible vibration from speeds 45 to 55. I did not have time to bring it back to exchange it as we were under a time crunch.Cindy R.
I was greeted rudely. The man was very gruff and aggressive towards me. He said he did not have room for my trailer and that I could not leave it here. He asked me where I lived. I stated this was where I had chosen to leave the trailer on the online rental agreement. I was finally able to leave the trailer but the experience was terrible.ROBERT T.
The truck was very dirty in the back box area. The gentlemen that runs the haul is a very friendly person so I rated the location above average.MICHAEL P.
Customer service was very poor. Location was a convenience store. Uhaul rep repeatedly stopped to help other customers. Rep didn't show which trailer I was to rent. Rep didn't check my vehicle nor help attach the rented trailer. Far too many pieces of equipment on hand for that size of a parking lot. Overall experience was dreadful.Wayne W.
Friendliest manager everAndrew M.
Have friendlier and helpful staff.Norm W.
This facility does not carry boxes. This is essential when moving. I was very disappointed because when booking with uhual that was something I requested. This caused me to have to rush around the day of moving and get boxes.Rhiannon A.
This is a small location with no room to accommodate my trailerTHOMAS G.
I believe the reason someone reserve's a week in advance is so that the equipment we need will be readily accessible and available I had to cancel a portion of my items due to the fact that the trailer was changed to a smaller one without my authorization Thank youallen J.
very difficult to find this location as it is labeled with fudge signs and it a convenience store, poor effortWilliam S.
The people could have been friendlier... every time I called the lady was rude. When we arrived the lady at the front counter was rude. The man that eventually helped us was accommodating. All in all in-spite of the lack of friendliness, the process was pretty smooth and I appreciated that.Shelly S.
They made it extremely easy to check out and return the equipment .. will definitely use again ...Sammy S.
Very happy with the service provided by Spring Branch Store U-Haul. Professional and courteous.Edward K.
The owner was very helpful. My reservation was sent to the wrong location and he personally took the time to call Uhaul and get my reservation transferred to his location saving me valuable time.Thomas M.
Very friendly was in, out and on the road in a timely mannerLarry B.