I originally scheduled The pick up at a major u-haul center. It was then moved 20 miles out of the way to a vacant lot next to a mini mart due to trailer availability. They knew nothing about the trailer nor did they have a needed adaptor for the lites which I had to get elsewhere.
CHARLES R
Gilligan's Spring Valley LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Spring Valley, AZ 86333
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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They were very nice, efficient and helpful!
AMY Sgreat customer service
Ronda GThe gentleman who was assisting my husband seemed to be annoyed that we were dropping off a U-Haul. My husband gave him the keys and the guy just looked at him and said thanks and went on doing whatever he was doing. Not friendly or customer service oriented. I had to call the 800 number to verify the guy who took our key actually closed us out. He did not at the time I spoke with customer service to let them know we dropped off the truck and wanted to make sure it was reported. She added notes to the account that we called to verify the drop off. It had not reflected that the truck was dropped off but she made sure to put the time and date we dropped it off so we wouldn’t get charged extra. She was very nice on the phone. The guy who took our key needs an attitude adjustment. Overall the experience using U-Haul went smoothly and the truck worked great.
Shawn DThe staff at this location were very friendly and professional, however they were not familiar with the rental process. The store manager came back to the store from her home, and even she had difficulty completing the rental process. Finally, after more than 30 minutes and assistance from a regional manager, the rental contract was completed. Recommend U-Haul conduct additional training for the employees at this rental location.
Reid D