The rental agent on site never even came out to make sure all was ok. The strap maybe a squeaking noise. The truck was covered in snow. Upon returning the truck, again the agent did come out, we could have left the truck in bad condition with no gas, he would never have known. Seems to me that there is something lacking in the rental process.
Phillip a
HK Gas And Depanneur
(U-Haul Neighborhood Dealer)
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One-Way and In-Town® Rentals in St-Jean-Sur-Richelieu, QC J3B2N7
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- 3.0 Average Customer Rating
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The truck was stuck in ice. Took me a good 15 to 20 minutes to clean it and warm it up. Plus the owner wanted to charge me fees to leave my personnal vehicule in place. Couldnt barely anderstand me in french or english.
Meggie Sje croyais que c’était fermé
Mael GI had to call and go back to St-Jean-Sur-Richelieu from Laval to get the file closed and my unusued kilometers reimbursed.
Emanuel Ci went to a store to rent a pick up , the guy booked me a cube telling me it was the same price , 150 km included and then 0.30$ / km . finally no km was included and it was like 0.99$/km , i ended up paying 408$ + gaz for my half a day renting . almost 500$ ... and one of your staff booked for me and told me its the same price as a pick up truck .... (here the store i took the reservation in with a humain : 8100 Bd Cousineau, Saint-Hubert, QC J3Z 0G8 ) wayyyyy to expesove for my trip and espacially after someone booked for me and told me it was the same price . i did 200 miles , wich is 320 km i think or so i should of pay half price of this ... this is a scam let me know if you can do some king of refund or something ... V.
ALEXANDRE V