Did not really know what they were doing and didn’t provide good instructions.
RUTH V
Pioneer Gas Station
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in St. Catharines, ON L2S0B6
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.0 Average Customer Rating
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I will be contacting U-Haul head office regarding our safety concerns, lack of customer service and lack of empathy towards condition of vehicle. I will be asking for a refund or pursuing this.
rose zThey over charged me. I suppose to pay $ 23 CAD which I received from my email. But when I checked my bank, they deducted me $ 83.56. It’s so unbelievable.
Andro VEquipment was received dirty and the back door was not functioning correctly. The roller on the driver side of the bottom panel of the back door was broken. This made the door very difficult to open or close. At one point I couldn't close it at all, requiring me to stay with the vehicle to idle it for warmth. The cab was not clean with debris throughout. The cargo area was not clean with some sticky/stained spots, and debris throughout. The cab doors, on both sides, had to be forcefully closed for them to latch correctly The rented equipment was not ready for rental. I am extremely disappointed with the quality in which I received it. I will not be using this location again.
Kirsten WMake sure the truck is where you rent it from so the person renting it doesn’t have to pay for the extra k I needed it for a in town move but had to go to st Catharine’s then drive to welland do my move in welland then drive it back to st Catharine’s that’s not fair to the customer I think in my opinion that’s why you do it like that more money in your pockets witch isn’t fair to any customer if I wasn’t in a bind I would’ve never took the truck and 190 per click it adds up for anyone
Dave M