Staff was very friendly and helpful.
Kimberly B
Pets Plus Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Stafford, VA 22554
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Verified Customer Reviews
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How U-Haul Reviews WorkMileage was incorrect. The app for me to enter the discrepancy didn't work on my cellphone. Shared both issues with the check in person. She was to busy to resolve the issue. I was told to take a picture and it would be resolved at the one way return location. Unnecessary time spent correcting an issue that should have been resolved at the pick-up location
ruth jThe staff was top notch. They went out of the way to help and I really appreciated it.
JAMES RThere were inaccuracies with te initial description of the vehicle, and then they handed me keys and didn’t modify the status
ANDREWTIMOTHY TI reserved a truck 40 days prior to move from LA to VA for a local pickup, only to be told the day before pickup that the truck was not available and that I had to drive 45 miles away just to pick it up. To make matters worse, I was told this after the location was closed. This made me waste 4 1/2 hours of moving just to pick the truck up and bring it back to start the pack out. While the agent gave me an extra 59 miles for the reservation, nobody was sympathetic to the inconvenience and stress that this major delay caused, no discount offered, nothing. For a company ‘founded by veterans and dedicated to helping veterans move,’ this was the worst of my 7 military move experiences! If you are in the military, I HIGHLY recommend you source a different company. On the flip side, the guy at this drop off location was very nice and helpful! Thank you!
Ryan D