Customer service was very bad no documents given to me nothing explained and car not clean.
Moving Truck Rental in Stafford, VA at Pets Plus Inc
Moving to or from Stafford, VA 22554? Get FREE truck rental rate quotes at Pets Plus Inc.
Get FREE moving truck, pickup truck and cargo van rental quotes at Pets Plus Inc
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Stafford, VA.
Cargo vans and pickup truck rentals in Stafford, VA
U-Haul cargo van rentals and pickup trucks in Stafford, VA are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Stafford, VA 22554. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
Rented from this location on two separate occasions recently and both times I was overcharged and had to call to get refunded money. The first time they charged me for a dolly which I did not rent and the second time they charged for 2 rental periods when I only had the rental for 1. Also it is very difficult to do the online check-in and check-out from this location. There is absolutely no cell service at this location and their WiFi is weak so most of the time the connection is not strong enough to complete the transaction.
EVERYONE in this location is professional, helpful and Very nice. I'll definitely recommend this location to everybody. Thanks
The cellphone pickup after hours failed because their staff didnâ€™t actually put the keys in the locker for me.
Young lady was very friendly and quick process. The young man who took care of my drof off was very nice and made the transaction very easy.
I was greeted by a pleasant counter person, who was extremely professional.
The truck was well maintained and drove well. There were no issues and the gas mileage was very good About 1/8 tank for 144 miles.
Great service, very friendly staff.
Everything was excellent, good customer service!
Outstanding service staff!
Nothing, the service prior to pick up, during pick up and return was excellent. Thank you for the courteous help!!!
I would actually rate this location higher... however, I need to document that there is confusion on my billing receipts which shows double charges and double half credits which don't show in my bank account.Currently the account shows a 38.44 and a 38.45 charge.
The staff at pet plus a very helpful.
The team work very well under a high volume of customers. To be commanded... Keep up the great work Pets Plus!
The truck I ended up with was old, beat-up, smelled, and the "Change Oil" light was lit when I started it.. (I went in and asked about the light at the beginning of the rental, they told me "don't worry about it") To mee, a "well maintained" fleet is one where the oil is changed in a vehicle within the prescribed service time. Next time I rent, if any kind of "check engine" light is on, I'll cancel the rental and go elsewhere.
The staff was very helpful and knowledgeable.
Even in the pouring rain, the staff was very friendly, helpful and eager to help get the trailer unhooked.
After checking in online, I expected a much quicker experience at the store. I found no difference if I would have just showed up and done the whole process at the desk.
When we dropped off the truck, someone came out immediately to take it, but when we went inside to check out the person at the counter was on the phone and we had to wait for about 15 minutes. The person who took the truck outside finally came in and got our receipt for us. The other girl remained on the phone with no acknowledgement to us.
Friendly and Professional . Keep ut the great work.
Not an issue for Pet Plus location, but I had a reservation to get a trailer in Herndon, close to my home, and that location did not have the trailer at the arranged time. Apparently it was not returned in time. So, as I was leaving, I was assured that whomever didnâ€™t bring it back would be â€œcharged out the assâ€! My resultant round trip of 100 miles, to this location, to fetch an available trailer, cost me 2+ hours and the $ associated with that. I would have expected to be offered some discount on the cost of the rental...such was not the case...so perhaps you could make me whole thru this discussion, particularly since it appears U-Haul was able to recoup $ from the late return!
The staff at Pet Plus provided outstanding customer service.
Very small parking lot to return such a large truck