Trailer Rental & Towing in Statesville, NC at Headlights Restoration Wiz
(U-Haul Neighborhood Dealer)

31 reviews

1224 W Front St   Statesville, NC 28677

(704) 872-7164

Location Hours

  • Mon-Fri: 8 am - 6 pm
  • Sat: 8 am - 4 pm
  • Sun: Closed

Services at this Location:

Contact Us

(704) 872-7164

1224 W Front St
Statesville, NC 28677

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 6 pm
  • Sat: 8 am - 4 pm
  • Sun: Closed
  • 24 hour customer return
Trailer Rentals

One-Way and In-Town Local Rentals in Statesville, NC 28677

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

Customer Reviews

Average Customer Rating

31 reviews

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Write a review
Rating:
2.0

The office was closed during business hours. The name on the sign was not the same as the name on the Uhaul contract. No one answered their phone or returned voicemail messages to acknowledge return of the rental truck. We ultimately received an email with the final contract charges the following day.

Laurence T. 
Rating:
5.0

Nothing

rhonda W. 
Rating:
5.0

While the location and owner were incredibly helpful, the auto-relocation UHaul is doing when trucks/lots aren't available is unacceptable. The woman in line behind me couldn't get the truck she needed and she (like myself) had to drive 30 miles outside of where she lived to get a truck. There needs to be a more straightforward way to let people know where they need to be rather than just texting them a new address the day they need to pick up their vehicles.

William W. 
Rating:
4.0

The owner/operator was very amiable.

KELLY G. 
Rating:
4.0

Had an issue with right brake light on trailer going out, but customer service by location Manager was great!

allen F. 
Rating:
4.0

All was great except local price was $19.99 a day and i was local lol my price was over $40 a day. They should abide by thier pricing, Other than that all else was great.

william M. 
Rating:
5.0

Nothing. This guy was awesome

MICHAEL S. 
Rating:
1.0

you cost us a lot of money because we had to pay salaries for 2 days. The only compensation we received was one free day, still had to pay all the miles for 2nd day. truck was not where we were told it would be for pick up.

BRENNON P. 
Rating:
2.0

Rented a 26” truck and when I arrived to pick up the vehicle.. they told me that the 26” was not available. Ended using a 20” because I had no time to find and go to a different location. I ended putting 50 more miles because I had to doble the number or loads. But the $50 dollars U-Haul offer to guarantee the availability of the equipment... no one knows anything about that!

David F. 
Rating:
3.0

The person running the location was apparently picking up another renter's personal vehicle or something, so he wasn't there for about 30-40 minutes. Once he did get there, the process was relatively quick.

JEFFREY D. 
Rating:
4.0

the owner of the business was very helpful and did a great job getting my truck ready and working with the delay that i casused

WESLEY K. 
Rating:
3.0

No one was available at the office. Office was apparently closed for Labor Day. I was also not given instructions on how to fill out drop off in the event the office was closed. Did not know what instructions were until vehicle was locked and key was in the drop box. Poor instructions on the part of the renting location. Needs to be better verbal communication for those of us who are older and not as savvy in using web sites and electronic data entry. In the rental instructions no where was mentioned about taking care a picture of the odometer reading at dropoff if the location was closed. Plus toll free number has too long of wait times. My time is valuable just as everyone else.

Leonard F. 
Rating:
5.0

Customer service was very professional, informative, and friendly.

Evan Durelle C. 
Rating:
5.0

Everyone was nice and helpful. No problems

DAVID J. 
Rating:
5.0

Absolutely nothing! This was the easiest transaction I've ever done. The staff was an absolute joy and the truck spotless! Very professional personnel and very polite.

ROBERT S. 
Rating:
5.0

He could not figure out how to hook up lights even though I told him it was near the spare. I hooked it up when I got home. But he was very personable and professional. Would definitely go back!

Debra C. 
Rating:
3.0

Recommend with hesitation. The employee was friendly, but it appeared he didn't do much UHAUL business. It took over 45 mins to have him process my rental and get me out to the truck. Once there, he told me that he "didnt have the 24 furniture pads that I had ordered." I then got into the truck and the gas tank was a full needle width below 1/2 tank, but the rental form indicated half. Then the employee told me he had called a neighboring rental location that had pads. I drove there, and not only did they not have pads, they didnt even know I was coming. I suspect he called a corporate number and not the other location directly. I then drove back to his location where he said he was going to get pads, and he got me approximately 6-7 and at that point I had to be on my way. I had to have these since I was leaving same day and transporting mostly furniture. Also, the overall delay cost me about 2.5 hours of a delay. Throughout the experience, however, the employee was friendly, and genuinely trying to help me. I just think he was a little overwhelmed. I called UHAUL on my drive to report that I was not going to have the 24 blankets to return on my drop off, and all she could offer me was a 20 dollar refund for the pads? I wasn't looking for a money handout, but she didn't seem too interested in helping.

Robert W. 
No reviews have been submitted for this location.

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