No one there did return on phone, had to unhitich my self
Joe M
South Bridge
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Stuart, FL 34994
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Had to call the number when I arrived because the facility was locked. The agent on the phone directed me to drop the trailer off in the gravel lot. Everything was ok.
Gregory HThe service at this location was terrible. I made the reservation in person for pick up the next day. The pickup location was at a satellite facility about 10 minutes away. All paperwork was complete, all administrative issues resolved. I was told that all I had to do was call the next morning from the satellite location for which unit to use, and I'd be on my way. I called at the instructed time and call went right to voicemail. I called again a few minutes later. Same thing. This went on for the better part of an hour. An employee at the location saw what was going on and called the clerk directly. He was told by the clerk that she was busy, and I could pretty much pound sand. I had hired a crew for loading and knew that were waiting for me. Frustrated and thoroughly annoyed I returned to the office where I had made the reservation. Instead of an apology the clerk was rude, defensive and totally unprofessional. Voices were raised on both sides and at one point she said she was going to cancel my contract and refuse service. Totally unacceptable level of service. Find another locale.
Dennis CHave staff available when customers arrive, I even called the 800 number to make sure they were open until 6 PM
JOHN MQuick and simple rental process
john a