before you mis-communicate with your customer, check the facts with your store employees
Ron F
Affordable Equipment Rental
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Sturgis, MI 49091
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Verified Customer Reviews
Every review is tied to a real U-Haul reservation or contract.
How U-Haul Reviews WorkThe online app was not user friendly. It was much easier having the human at the front desk do the order.
KRIS OEveryone at every location I went to was helpful, but all the independent locations didn’t seem to have any way to accurately connect with each other. My rental was changed and put me in a larger truck that I wasn’t comfortable driving while a smaller truck that I reserved originally was on the lot. It all worked out and it was all made right financially, but it added a lot of stress to the trip that wasn’t needed. Again, the employees tried to do the best they could, but it was frustrating that they were too much of a middle man due to the website not communicating well with the locations.
Jason SVery good customer service.
STEVEN SThe guy working was so nice. And friendly. When my wife left her wallet inside after we dropped it off he let us get it back we appreciate him.
Adam M