Vehicle underperformed and unfair fuel charges I would like to share my recent rental experience, which was very disappointing. The vehicle I rented was very old. I only used it to haul a kids' slide weighing about 200 lbs, but the vehicle could barely move — it was extremely slow. I drove a total of 48 miles, yet I was charged for 12 gallons of fuel, totaling $60. That would mean the vehicle only gets 4 miles per gallon, and the fuel was priced at $5 per gallon — which seems completely unreasonable. It feels like I was unfairly overcharged for fuel. Overall, this was a very poor experience, and I hope you can look into these issues.
YANCHAO R
Exxon
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Sugar Hill, GA 30518
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Customer Reviews
- 4.5 Average Customer Rating
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Good service
WESLY JWe were late bringing the truck back and were way over charged for items because the guy was mad. The original charge when we picked up the truck was &70 and the final bill was $153. Ridiculous.
MATHEW RFriendly service. Easy in and out pickup and drop off.
TOLY XNone
TERRENCE B