Great experience with Uhaul!! Love the convenience of booking with this location. Left my keys in the truck, management answered exactly at 9, and had them ready for me when I got there!!!Yolanda G.
Trailer Rental & Towing in Sumter, SC at Put It Down
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Sumter, SC 29154
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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First of all we had a reservation set for a certain time and the rep didn't show up until about almost 2 hrs late which caused us to miss the delivery personnels with our new furniture, so we had to reschedule the delivery again which in return cost us more money for delivery fees. I wouldn't recommend this location to anyone because it was so professional.Craig S.
Put it Down is by far the best in Sumter. Customer service rep Jay, is very friendly and extremely Professional. I've been using this store for years. I sincerely recommend this store for all your Uhaul needs. RoyRoy F.
Great Uhaul location. Not much to improve on.Wilbert S.
really good customer service and very help in any way.tracy A.
Service was great. No improvements needed.William S.
Truck's catalytic converter was cut from exhaust but not removed. Pickup point did not inform me or act like it was an issue. Had to use earplugs and it was still way to loud. Possible ear damage!Robert L.
The truck storage compartment leak a lot of water inside and soaked my furniture (couch, mattress and wooden tables)Walter L.
The staff personally at the put it down location needs to be trained. After giving the desk clerk my driver's license to copy down customer current address, he still got it wrong.Jasper D.
When a customer have a complaint don't just brush it off.Didnt have equipment over hour wrong size for my car.Was basically let it be known my problem.Priscilla H.
I have no comments for improvements. I will say customer service/manager was exceptional & professional. I will definitely recommend this UHaul establishment to others!!Elliott S.
There was only 1 worker available, so that meant it took a while to get serviced. There were two other ladies there but all they did was look up as who was walking in and went back to their phones. If these are employees, then I wish I had a job where I got payed to be on my phone. It was my first time using Uhaul and would've appreciated if a worker was able to assist me with finding my truck, rather than me playing the guessing game with with truck matched the numbers in the keys.Davin P.
Quick turn inJames J.
I went down the street and broke down and they would not give me any of my money backrodney G.
The back of the truck & trailer had trash in them from previous rentals that I had to clean out before loading our stuff. They also had dirt in it like dried mud. The trailer was really bad, like someone put a 4 wheeler or something in it. I had no way to get it all out of both, so a bunch If my stuff got dirty & had to clean my stuff. The cab of the truck was dirty & had pet hair all over in it. The truck handle great, especially liked the breaking system driving through the mountains.Paul W.
The customer service was greatVivian E.
Ensure the phone numbers provided for assistance are working numbers.Alan S.
Manager waited for me to return the uhaul even those it was nearly 6 pm, close to closing time. I appreciated his cooperation.Barbara W.
Jay and comoany does a outstanding job!Roy F.
Don't over charge the customerCHRIS S.
We walked in last minute without a reservation, and they were able to assist us without a problem. The renting process was quick and easy, and so was returning it. I will definetly be renting from this location in the future if it is needed.agustina A.
At this location it's always a great experience... quick fast and convenient and great customer service... it's always my first choice to rent from.terriace H.
The equipment was clean, but the front tires were very much out of balance making for a very uncomfortable long ride.Gregory T.
Everything was great.Vincent D.
Go over the different trucks because we came in and were 1st time uhaul renters so we didn't know the process but the customer service was awesome but I think he expected us to know exactly what we wanted so it was a tad awkward at firstJenna H.