We flew from Austin to NYC to help our son move back to Texas. I set up the pickup to be in person in the office as I had never used a uhaul before and I wasn’t familiar with the area. The person was not in the office and the door was locked. When I called the office number, the phone on the desk that I could see through the window just rang and rang. I had to stand in the rain and try to figure out what to do. Had to download the app and do it all myself. I was so mad! I was on a time crunch with movers scheduled so I had to have the truck. I found the uhaul parked in front of a fire hydrant with parking tickets on it. (Better not try to make me pay those!) Then I had to try to upload pics of all sides and the app would lot take them. After 30 frustrating minutes, we had to drive off with it with no help and just hope we did it right. I called the help line when we arrived at the apartment, and they helped me with the pictures.
Robbie L
Rani Fast Private Services Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Sunnyside, NY 11104
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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A mi me párese todo perfecto
Eusebio REverything was simple although the instructions on key pick up could’ve been given before my arrival to Rani Services.
Luz AEverything was great. I highly recommend
STEPHANIE DNo suggestions
KEVIN J