Make the pickup process faster
Chelsey L
Steel Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Sydney, NS B1P7C6
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Verified Customer Reviews
Every review is tied to a real U-Haul reservation or contract.
How U-Haul Reviews WorkI’m very satisfied with my experience and would rent a U-Haul from this location again.
Jennifer SI booked a 15-ft truck several weeks in advance for my one-way move. However, just two days before pickup, I discovered that my reservation had been automatically changed to a 10-ft truck without any email, phone call, or other notification. When I contacted U-Haul, I was told that there was no 15-ft truck available for a one-way rental. If that was the case, why was I allowed to reserve one in the first place without any warning about availability? Changing the truck size only two days before a move, especially without notifying the customer, is extremely inconvenient and disruptive. A smaller truck significantly affected my original moving plan and forced me to make last-minute adjustments. I understand that availability can change, but customers should at least be informed immediately when such a major change is made to their reservation. This experience was very disappointing.
LONG WOver all I was very pleased with my experience and the service that was provided to me …
Ronald SStaff were great to deal with and very knowledgeable. I will certainly use them for all future rental needs & will recommend them for anyone in need of this sort of service.
Shaun M