I reserved my truck, furniture dolly and utility dolly at a different location. I was told 48hours before my reservation that I would have to come to this location which was 6 miles away vs the 0.7miles I planned for. This change delayed all my plans. Then upon arrival for pickup I requested a discount for the inconvenience. I was given $20 off. But still was charged for additional miles I had to drive due to the change they made to my reservation. I paid. After paying I asked if my dolly's are on the truck and the guy nonchalantly tells me they don’t have any available but it’s not a big deal because I wasn’t charged for them. The ac in the truck was blowing hot air. Icing on the cake, I called to see if I can drop the truck off at my original reservation spot as it’s closer to where I moved. I was advised it would be an extra charge and I won’t know the charge price until I get there.
SHANNA D
StorQuest Self Storage Tallahassee/Southwood
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Tallahassee, FL 32311
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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This Uhaul location provided the best service I have received in Tallahassee and over the years I have rented from most locations.
CHARLES HCathy provided excellent customer service, I’ll certainly recommended to anyone else looking for a good Uhaul location.
JULIAN GMy experience was great!!
Robert DKeep up the good work
RHONDA S