More attention to detail on the front end and less socializing amongst staff would be nice. It took them 20 minutes to check me in when I already had an appointment. They also told me to go find my truck vs directing me to it after giving me my keys. It wasn't even in the lot. It was down on the grass. My mileage calculation after dropping my truck off after moving that morning was over by 32 miles. They said I drove it 40 miles when I only drove it 8 miles. They also stated they gave me a truck with 7/16 of a tank of gas, when it only had 1/16. My final bill was $148 when it should have been approximately $49. I would like to seek a credit back to my credit card for the overpayment. Best,
ROBERT R
StorQuest Self Storage Tallahassee/Southwood
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Tallahassee, FL 32311
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Someone was immediately there as I arrived. Good service.
lowell hIt’s just perfect. Each staff is kind and helpful.
XIANGYU WEverything/Customer service was great. Need no improvement I would highly recommend this Uhaul to others
Sonja GOnly had an 1/8 of a tank, only had 48 miles left
Marc B