I reserved a truck ata different location an like 10 hours before I was supposed to pick it up I get a text saying that they don’t have the truck Get to this location and they inform me that they don’t have the dolly I reserved and they don’t have any dolly
MARTIN C
StorQuest Self Storage Tallahassee/Southwood
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Tallahassee, FL 32311
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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UHaul staff member HOSEAROLLE46028 was awesome! Very friendly and very helpful.
Jamie DI and others had to wait over an hour. When I got my truck it was filthy in the cab. I want a refund because of this. No dollys. One person working and he didn’t seem interested in his job at all. I want someone to call me about this I was not happy.
Jonathan KUhaul has horrible customer service. And the app is not convenient
David CStaff member was not at the door when it said open. Tried calling the “emergency number” and they were not able to get a hold of anyone. I had to walk around the building to even find someone. The lady that ended up being the person that was working the office was riding around in a golf cart smoking a cigarette and I had to ask her to help me. The U-Haul that was listed on my mobile checkin was not in the lot, which made me have to go inside in the first place. I then told the lady my name when inside the building and she said they didn’t have my U-Haul. Someone called her and then I guess sorted it out and gave me a different U-Haul. I was at the building for 35 minutes for a pickup. It was not a good experience at all.
Quinn R