This location feels really unsafe and is not well kept. The lobby of the hotel reeked of incense and was nauseating during the check in process. I also recommend having a distinction when renting trailers between trailers that have doors that open vs a trailer with a ramp. I ran into a HUGE issue when trying to get a 5’x8’ trailer with a ramp and had to drive an hour and a half round trip to pick one up when I had reserved one initially 5 minutes from my house.
Claryn S
Infinity Inn
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Tempe, AZ 85283
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Customer Reviews
- 3.5 Average Customer Rating
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Mostly a self-service drop-off, but that is an advantage.
Vance MCustomer service was a nightmare. Very unfriendly and incompetent. Also very hard to find
jerry tI was charged for more miles than I actually used. I won’t ever rent from this place again.
Yolanda SReturned truck in a few hours and didn’t receive a return receipt. Spoke to customer service and was told to return to original place of rental to have them check in the truck. The people were very rude and didn’t care about my concerns. Stating to call uhaul.
BRIAN M