Dear U-Haul Credit Administration, I am writing regarding your recent notice claiming an outstanding balance of $68.19 related to contract number 19326106. Please be advised that I already made a payment of $41.64 on March 2, 2026 for this rental. Based on this payment, I was not informed that any additional balance remained. Therefore, I dispute the alleged balance stated in your email. Before any further action is taken, I request a complete and detailed itemized statement explaining all charges associated with this rental, including mileage, fees, taxes, and the $30 late payment fee mentioned in your message. Until such documentation is provided and verified, I do not acknowledge this balance as valid. Additionally, I request that no collection activity be initiated or reported while this matter is under dispute. Please review your records and provide clarification as soon as possible. Sincerely, Mehdi Kiani Customer Number: 385956
MEHDI K
Northwest Auto Parts
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Thornhill, ON L3T1L4
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- 4.5 Average Customer Rating
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The vans never have window washer fluid. Driving in Toronto without it in the winter is not ideal.
Randall BThe front desk lady was very nice and professional Made the order process very smooth and polite
MIKHAEL YThe truck worked well overall, but I noticed unusually high fuel consumption. I drove about 75 km, roughly half loaded and half empty, and had to refuel about 28 liters. This seems excessive and makes me wonder if the fuel gauge was accurate.
Amirhossein AUhaul branch agent is best guy for me today.
SANG-HO L