The computer system was glitching when we arrived and we had to wait 45 minutes to get our truck, which was frustrating. But the representative was very nice and was doing her best.
Tricia M
Westlake Storage Solutions Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Thousand Oaks, CA 91320
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Great customer service!!!
SCOTT WThe first time I rented a 6x12ft. enclosed trailer 10/7/25, it did not have inside rails to tie down my cargo which meant the load could shift around at will while I was on the road. The trailer itself is well built and tracked behind my truck beautifully. I recently rented another 6x12ft. enclosed trailer. It had tie down rails on both sides of the trailer which worked out great. again these are well built trailers. my only complaint was that I stopped at a rest stop while darkness was upon me and decided to check for running lights. There were none. Panic kinda sets in. When I picked up the trailer I had the U-Haul attendant check the lights while I worked the main items. he said all was well. I bought a new trailer connecter the first time I rented. I know it worked well. Renters beware. I will still use U-Haul in the future.
KENNETH EOffice area very messy and not very clean
NOAH BJames, Justin, Shane are the best. Everything was and always is professionally taken care of and I greatly appreciate their service. Thank you, Joe
JOESEPH H