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Arnoldo F
Westlake Storage Solutions Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Thousand Oaks, CA 91320
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Went in for pickup and place was untidy. Not to say a storage facility must be, but equipment all over office was not a great sight. Storage of trailers in the back just haphazard. When I picked up the trailer on my initial walk through I expressed concerns to employee about tire concerns were dismissed. When called after said tire popped was advised would be taken care of by U-Haul corporate.
Jesse BBoth times I have used this location I had made online reservations for a specific time. This rental was reserved for 8:30 am. I was there early and had to wait in line an hour a forty five minutes. Check-in online was not working. Everyone in line about ten of us were very angry. They told us computer system was down on each occasion.
ARTHUR CCustomer Service was excellent!
GREGORY DThe car trailer I rented has a poorly designed rear section. My car is fairly low, which means I can not load my car facing forward. BUT, the trailer only has the fold away fender on the drivers side, so I have to crawl out through the passenger side door. I have rented another these in the past and both of them clearly had damage on the inside rear section of the rails that the vehicle sits on. That damage was obviously caused by a loading car, so it easy to conclude that the car was getting damaged also. This is a simple fix. The angle on the rear section on the rail needs to cut back at a sallower angle. And have the passenger side fender modified to fold down like the driver side.
ANDREW R