The pick up process was incredibly broken. I had selected counter pickup during the booking, however when I arrived, the attendant was not able to help knew nothing about the pickup process. It was not until I spoke to 3 different people at Uhaul and nearly an hour of my time, that I was able to leave with the vehicle. Incredibly frustrating and very disappointing customer experience.
David A
Migson Public Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Toronto, ON M4E2E1
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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Awful customer service in store. Refused to help to me was told me to call or go online for help. Truck had garbage in cab wasn’t cleaned out. I will never use this location again. I will be leaving a zero star review on google.
Augustus LMike was very helpful and friendly. Great service and clean equipment. Highly recommend!
Tejitu GProfessional and accommodating with easy pickup and return protocols. Good communication.
WILLIAM WAsked for furniture pads. We're not supplied. Was still billed for them. Was told I needed to speak to a rep to gain access to vehicle. Then told I could use the lock-box. Wasn't an hour of my time.
john m