Send them somewhere else. Took an hour to get my truck .My truck came back exactly as I took it but I was charged for cleaning.. I brought it back early and parked exactly as it was. The office had one person on site, so there were a lot of upset at the service myself included. I will never go back there. Never had a problem at uhaul till yesterday.
Trailer Rental & Towing in Toronto, ON at The Box Shoppe
Moving to or from Toronto, ON? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Toronto, ON M4L1Y8 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Toronto, ON
Cargo trailers in Toronto, ON are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at The Box Shoppe!
Utility trailers are perfect for towing large or oversize cargo in Toronto, ON M4L1Y8. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at The Box Shoppe provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Toronto, ON and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Toronto, ON online today!
Trailer and Towing Supplies
The Furniture dolly, 2 utility dollys and furniture pads I ordered were not in the truck when I picked it up and the office was closed. There was also no gas in the truck when I picked it up.
It would have been appreciated if an estimate would have been provided for me to review as I chose NOT to take the $15 insurance coverage however in the final bill it was added in. I also did not do a walk through with the location owner, I asked about it and he said UHaul electronically had noted down the damage but I could take pictures if I wanted. When I returned the vehicle I asked if someone wanted to look at the fuel gauge and kilometers and was told no I would get an invoice that detailed all of that. It was not my normal rental procedure from my perspective.
Great customer service Great truck Easy pick up and return
The staff showed up at 10:30am, my pickup was for 10. I was told staff would be there. Tank was one quarter full. The car was completely out of washer fluid.
The truck I rented was equipped with maybe only 1/4 tank of gas. I expected a full tank. This was misleading as I didn't know how much gas to fill until after I returned the truck. I ended up overfilling to 1/2 the tank but would have filled to less had I gone through the return checklist earlier. I would appreciate more transparency as to how much we should fill up afterwards. This is the main reason why I'd rate the whole experience as "Poor".
The big problem with this rental was that the gas meter registered empty when I picked it up. I was instructed to return it with the same level as I found it. It is very difficult to use the truck all day and return it empty. The tank should be full at the onset of the rental. I had to put gas into the truck ($30) and there was still 1/3 of a tank when I returned it. It was an inconvenience and I feel I should be reimbursed for the gas I put in.
This location charged me a fraudulent amount and now will not answer my emails or phone calls. There is nothing Visa can do on their end. DO NOT RENT HERE. You will be scammed.
First, the check-in process was very slow, even though I checked-in online already. Second, when getting the trailer, the U-Haul representative asked me to move the other trailers out of the way myself to get to my trailer, and to install the trailer myself. Third, the location of this U-Haul is not appropriate for renting trailers because the tight space and busy roads make it extremely difficult to back the trailer in when returning.
Vehicle was dirty and unkept and I was charged twice for the same transaction.
I used the mobile app to rent the vehicle. It was seamless and all that remained was for the attendant to pass me the key. The drop off was easy. I dropped it off late at night; main lot was full but there is a secondary lot about 100 meters away. Used the app and key drop to return vehicle. I rented a Van; I got a relatively new one with only 9k kms. It was clean and nice to drive.
Having the extra equipment I rented (dolly, blankets) in the truck and ready for pick up would have been helpful. We had to go back to the office to get them and the attendant was busy with others by then. He hurriedly gave us the closest in hand but it was an appliance dolly. We did not realize how unhelpful that would prove to be. As a result, we were without a usable dolly.
The location was conveniently located, the rental fee was good value, the truck was very useful and the overall experience was successful. However, the truck had a damaged fender, was dirty inside and the oil change warning message was flashing.
I booked online and when I came to this location I was told my truck wasn't here. The person running the site told us he can't do anything about it we have to call the 800 number. I asked if I could cancel and just rent the same truck from here. He refused and said to call the 800 number to cancel. It took us 45min to call in cancel and get the same truck I had registered for online. It was like my reservation done weeks ahead made no difference.
Overall a frustrating experience with uHaul. Called to book at a specific location, but they end up telling me to pick up my truck elsewhere. When I called customer service, the first person that I talked to was condescending. The second person that I got transferred to was luckily very nice even though she wasn't able to assist. The person that I picked up my truck from was also great to work with and explained what I needed to do very clearly. It was frustrating though because my truck was at a quarter tank when I picked up... I had to get gas first before starting the big move and ended up paying for way more gas than I needed to. Moving day can be very stressful and uHaul definitely added to that stress. Would not look to use uHaul anymore.
Slow hand over, made me wait 30 minutes before giving the keys. First time customers should be given basic instructions about the vehicle. Overall not a bad experience. Staff is nice. Regular customer service training would not hurt.
The location was nowhere near where I originally requested. It was difficult to drive my pick up truck in and out of the downtown area on a long weekend to get there. I recommend having more inventory so customers don't have to go on a wild goose chase to get their equipment.
Do rent truck from this location
In spite of my first vehicle at the Migson location not starting and having to switch locations to get a vehicle at 1301 Gerrard Street, everything worked out as planned. I appreciated being compensated for the inconvenience.
I have never experienced such rude representatives in my life. Dismissive and ignored questions. Awful. Go to the uhaul around the corner, north on Greenwood. 2 minute drive.
The gentleman at the desk was rude when calling in and in person. I reserved a 9FT van but for some reason was forced into a 10FT. I had a mobile pickup so I couldnt do much about it at the time.
Best uHaul location!!! :) Amazing support from the team, especially Mohamed! Thank you!
Excellent service. I will definitely rent again in the near future.
The manager attendant at this facility is very knowledgeable, courteous and efficient.