Over charged for fuel. 1/8 of tank is not $20
BUDURDUJA M
Basso Lounge
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Toronto, ON M5A1S8
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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There was a huge line, when it came time to “skip the line and get the keys” due to my self check in, I still had to wait. Then once I was given the keys I was rushed to get out of there so they could get a truck for the next person. That meant I didn’t get to check the fact that A) the dolly I paid for was not in the truck, and B) the gas was nearly empty. I ended up paying for both of these things despite them being not my fault. The man working there was friendly and helpful, it was not his fault, there needs to be more staff on hand on a Saturday. Whomever is staffing that location is the one who should be blamed for the mismanagement
Jesse MHad to wait 15 minutes for anyone to open the office door even though I came 3 hours into their business hours. The truck had cracked side mirrors. Customer service agent was pleasant to deal with and priced me fairly, the only good thing about this experience
Jaroslaw RThe U-Haul rep who served us was professional, friendly and helpful.
MATTHEW SImpossible to talk to anyone for help. There was nowhere to drop the truck safely. Nothing was clear as to what to do. This location should not be a pick-up or drop-off for anything like U-Haul... it was just awful!
Robyn H