I had a great experience renting a truck from U-Haul. The booking process was quick and easy, the vehicle was clean and well-maintained, and pick-up and drop-off were very smooth. The staff was professional, friendly, and helpful, making sure I had everything I needed for a safe trip. Prices were fair and exactly as quoted. Overall, a reliable and stress-free rental experience – I would definitely use U-Haul again and recommend it to others.
Yaniv O
ParkDT
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Toronto, ON M5T1S2
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 3.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
The attendant was very helpful and got me on my way quickly.
Reba PLocation at 291 College Street, Toronto, was hard to find because no visible address marked. You had to drive by and see U Haul trucks at the back of driveway. The place was dirty and dusty and full of weeds. No place to park your ca , while renting. Everything done on a cell phone with people who had no appearance or semblance of being employees of Uhaul. No office, just a trailer with no markings. I had to walk around the truck to inspect. The place smelled of urine everywhere. There was a trailer but all the business was done on the outside with individuals who did not appear to be employees of U Haul, no uniform or name tag. The cargo van had a dent on side door, which was the subject of message on instrument panel showing door was never fully closed. Van was given to us dirty and smelly with bits of food (french fries and smell of spilled beer inside) When returning the van the were lots of people milling around and one guy asked me for the key, but I could not tell that he was an employee of Uhaul and preferred to drop key in box. I never before encountered this situation with Uhaul and will never again rent from this location. It was all very unprofessional and business like.
DAVIDJ RThe van we were given was dented in SO many places, it definitely needs some looking after. The speaker inside the cab on the driver's side is also completely broken, so you cannot hear the radio unless the other side is turned up very loudly (which was annoying for the passenger). The location was frustrating—hours of operation stated that they were open until 10pm, but we tried to return our van around 4pm and there was no one on site. There was an issue with our invoice and I ended up having to sit in the parking lot for an extra hour while I attempted to get a hold of someone at U-Haul before dropping off keys in the key box. I've rented from U-Haul many times in the past, and this was definitely the worst experience yet.
Monika TI reserved a dolly for my move, and I was very disappointed to learn upon arrival at the U-Haul location that they had no dolly available to me. That was unacceptable, as I did not book movers at my destination because I had the understanding that I would have a dolly, which would have eliminated the need for movers. The result was that I had to move items myself without a dolly and I injured my back. The location did not provide me any alternative for obtaining a dolly. Additionally, the truck I was given was not even road-legal. It was completely missing a windshield wiper. That is unacceptable and unsafe.
Gordon M