Unfortunately something went wrong with my mobile pick-up (before store hours) so I had to wait to finish some paperwork before getting the truck. I also didn't like the fact that I was given a truck with 3/4 of a tank instead of a full, so when filling it up I spent more money on gas. Other than that, everything else ran smoothly.
GUSTAVO G
Empire Car Rental
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Toronto, ON M6N4Z7
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Friendly folks, efficient and professional.
TREVOR DI reserved a 5x9 open trailer which suited my needs for my pickup. The 3 units available all had broken wire harness and could not be used as I would have had no lights on the trailer. The only option available was a 6x13. I asked if I could use that instead because of the broken harness I was told yes. When I got my invoice I was charged for the 6x12. I realize it’s only $10 difference but it’s not what I ordered and the repair condition of the trailers is not my responsibility. I’ll use other UHaul locations in the future.
ROBERTO CStaff are friendly and helpful. Could use more staff in morning check in. App is cumbersome for check-in. Had to retype lots of info that cold have been stored previously.
Robert RGreat place and great customer service couldn’t ask for better! Answered all my questions that I asked when picking up my truck and it was a speedy pick up. Highly recommend this place if you need a truck. Thank you again
KEVIN P