The customer service is awful here.CHENAIMWOYO N.
Trailer Rental & Towing in Toronto, ON at Empire Car Rental
(U-Haul Neighborhood Dealer)
Toronto, ON M6N4Z7
(Keele & St Clair)
Services at this Location:
- Mon-Fri: 9 am - 6 pm
- Sat: 9 am - 4 pm
- Sun: 10 am - 2 pm
Special Operating Hours
- 7/1/2021: Closed
- 24 hour customer return
One-Way and In-Town Local Rentals in Toronto, ON M6N4Z7
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Great staff!Seyed M.
Van needs to be cleaned in the driver cab area and the cargo areaKen C.
Some issue with the lights. The person at the location was exceptionally helpful and knowledgeable. I will come back to this location in the future.Kristyb O.
The agents at this location were amazing excellent customer service and very friendly. I will strongly recommendCeserina S.
Tire pressure was very low on left side wheel of trailer. Maybe check tires regularly?Eric M.
Great service and I would recommend getting them a better working space. It's a trailer atm. They deserve a nicer space to work in all Day.Erika I.
This was my first time using uhaul and I was extremely impressed. The customer service at this location was really great. Thanks!Aaron P.
Staff were very friendly! A great experience overall.Madeleine R W.
Staff member that helped me was super friendly! No issues with pick up or drop off. can was clean and in excellent shape.Leah G.
I am being incorrectly charged. Mileage was calculated incorrectly. The vehicle was kept in poor conditions ar this locations. Mirrors were missing and driving the truck was extremely challenging.Israel M.
U-Haul equipment is never well maintained, that has nothing to do with this location and everything to do with U-Haul business practices. My truck had a row pressure sensor warning light, and said it needed an oil change. The interior was absolutely coated in dust. But this is standard no matter where I rent a u-haul from.Paul M.
The van was filthy. For non covid times the cleanliness was beyond acceptable. For covid times it was disgusting. The attendant did not do an inspection of the vehicle or confirm gas/mileage. I returned the van with the exact amount of fuel I left with and they still charged me a $9 fuel charge. Will not be coming back and will not be recommending. This location is a stain on your brand.Jay I.
The female staff member working there was very polite, helpful and friendly.Stuart C.
Unorganized, rude employees, and the manager tried to give a ridiculous dolly to us because apparently the location ran out of them that day. The manager spoke ill of us being late and gave our reservation away RIGHT IN FRONT OF US. (Please keep in mind our rental time was 9:00 and we were there at 9:10) but under the impression we could just â€œunlock and goâ€ like your advertisements claim. I will stick with Penske next time. Never again, UHaul. Do better.Samantha L.
Thank you Fred!Monibel D.
Great customer service, very kind people.RICARDO R.
I have rented trailers from u-haul on a fairly regular basis over the years and there's always some type of issues, yesterday I went to the location that I had requested for pick up and they told me upon arrival that I had to go to another location, it would have been nice to know ahead of time. It seems every time central reservations gets involved, there are misconceptions!Dallas R.
The van had to be washed (outside). It seems it was not washed for a long period: birds poop etc. Inside it was OK. Staff is excellent !!!Vadim B.
great service, easy check-outMatthew W.
With Ontario not being able to send/process expired driver's licenses due to COVID Fred definitely helped me out.michael P.
Wait too long to do the paperworkhernando C.
The lockbox blocks the mirror if it falls open which it did fairly regularlyNatalee J.
The Manager at this location his name is Fred, was excellent. Fast service, clean truck and amazing customer service. I will definitely rent from this location again.Kyla S.
It would be nice to have self-checkout for trailers.victor M.