Not allow someone to rent something that does not exist. Give more than 2 days notice that they let you rent something that does not exist. Allow for drop off in ALL uhaul locations. Create a processing system that doesn't take 2 hours to go through.
Porscha N
Jjh Enterprise Ltd
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Trail, BC V1R4X1
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
We were notified after booking the trailer that we would not be able to drop off in Nelson, and would need to do drop off 70 km away in Trail. This was very disappointing. Staff at drop off location were the total opposite of the staff at pickup. It almost felt that I was intruding on their other business. I waited for someone to come to unhook the trailer and finally went back to the office to ask if it was ok to just unhook myself. They said yes, so I did and drove away. Definitely not the customer service I expected after the amazing people at pickup.
DOUGLAS BAlways friendly and fast service!
ERIC LNothing
BARRY BThe place was packed and it was hard to get the trailer parked in a tight spot
Devadathan S