Awesome service!!!
SARAH-KIM H
Jjh Enterprise Ltd
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Trail, BC V1R4X1
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The mobile pick up was horrible. The process was so cumbersome. The app kept crashing, took forever, and was not easy to use. The location had minimal cell service and no access to internet so the process was extremely slow. It was confusing and I wish I would have known better how the process would work prior to going to pick up. Then when I finally got through the whole process, the code I was given did not unlock the lock on the truck. We tried several times, and there was no one around for help. One worker from the adjacent business was there and he called the owner of the location, who gave him the number of the lady who works at the office. Neither were ANY help. The worker from the adjacent business was more help than any of the UHaul workers. Thank goodness he was there. I had people waiting for me to help me move. They took time out of their weekends to help, and I was an hour late because of this online pick up experience. I won’t be using the mobile pick up ever again and I will not be recommending it to anyone. It made a stressful weekend of moving homes even more stressful and upsetting.
Emma KLonger / Saturday open hours in Trail
DETLEF BNothing
STEPHEN PChecking in/returning vehicles through the app needs to be improved if it is going to be an option at all locatoobs
Zak F