This equipment a 5x8 trailer was delivered to this location the day before. It was clean and towed very well. However it has a leak in the roof. Not large but it did leak. The person we returned to was addressing this with their boss
DANNY H
Dulux Paints
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Trenton, ON K8V4B7
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Customer Reviews
- 4.5 Average Customer Rating
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This is one that I take strong issue with. The equipment that I was given was not well maintained and frankly could have been dangerous. One of the tires one the trailer I was given was checked quite badly and worn. It is clear that equipment is not well maintained. After picking up the trailer and putting my car on it I noticed that one tire pressure was way low (23 PSI) so I had to pull over and fill the tire. The next day I noticed that the tire was low again and had to call roadside and wait 3 hours for the issue to be resolved. In addition to this, after inspecting trailers at other U-Haul locations, I noticed that the trailer I was given didn’t have stop plates for the front tires to go to. It is wild to me that the company is giving out equipment that is not inspected when given, not inspected when it comes back to the company etc. People are putting cars on these trailers that cost thousands of dollars, the company should have an obligation to ensure that any piece of equipment that is going out is well maintained, inspected and cared for.
DANIEL BThe tie down ratchet mechanism were very rusty , hard to operate need attention
LARRY GYou need to not use predatory profit models that exploit people who are internet illiterate. You need to clean the back of the truck so that people's belongings don't get covered in wood chips You need to give money back when people are nowhere near the mileage they stated
Matthew BGreat friendly staff. Large parking area. Easy to remove and return equipment
DAVID P