I dropped the trailer off. Attendant made a copy of my paperwork and said they would get it checked in. 4 day later I get a call from corporate about where the trailer was. I explained where it was and what they told me. I actually dropped it off 2 day early. It took them 6 days to get it checked in and issue my receipt. I received 4 calls from asking me about where the trailer was. I called and corporate called the Troy AL location. They told me they had been busy and would get it straightened out that was 3 days ago . Talked to corporate today twice and they finally got it done. I feel this is unprofessional and very poor customer service.
CHRISTOPHER O
Troy Self Storage 231
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Troy, AL 36081
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Michael JSame ole, same ole. I know these folks well, have rented storage from them for years.
Augustus KI dropped off the trailer after hours. I have used this location before for drop off and they were very helpful.
BRET SWell Bring the step up ram a little lower for short people
LATRENDA P