Customer Reviews for Troy Self Storage 231
(U-Haul Neighborhood Dealer)

31 reviews

816 Hwy 231 S   Troy, AL 36081

(334) 566-2459

Location Hours

  • Mon-Fri: 8:30 am - 4:30 pm
  • Sat: 8:30 am - 12:30 pm
  • Sun: Closed
Special Operating Hours
  • 7/5/2021: Closed

Services at this Location:

Contact Us

(334) 566-2459

816 Hwy 231 S
Troy, AL 36081

Services at this Location:

Location Hours

  • Mon-Fri: 8:30 am - 4:30 pm
  • Sat: 8:30 am - 12:30 pm
  • Sun: Closed
Special Operating Hours
  • 7/5/2021: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Jonathan W. 
Rating:
5.0

Great customer Svc.

Lana L. 
Rating:
5.0

Tabitha did a great job of working with us to ensure we had a 10 foot truck ready when needed on the same morning as our inquiry. Her high level of customer service and expertise to assist us was greatly appreciated.

Michael P. 
Rating:
5.0

Customer did not leave a comment.

Molly W. 
Rating:
5.0

Customer did not leave a comment.

Frankie L. 
Rating:
5.0

Customer did not leave a comment.

Patrick H. 
Rating:
5.0

Customer did not leave a comment.

Ronald A. 
Rating:
5.0

Customer did not leave a comment.

HARRY B. 
Rating:
5.0

Nothing

GREGORY H. 
Rating:
5.0

Customer did not leave a comment.

JOHNNY B. 
Rating:
2.0

Customer did not leave a comment.

Sarah J. 
Rating:
3.0

Customer service sucks..Not friendly and it just wasn't a comfortable environment..If I knew of another place I could have gotten one from there I would have..When you dealing with customer service you suppose to be friendly and treat your customers nice ,not make them feel unwelcome..But I felt my kind wasn't welcome cause she wasn't harsh with the two white gentleman's that came in behind me..

erica P. 
Rating:
1.0

Customer did not leave a comment.

Jonathan M. 
Rating:
5.0

Great friendly staff!

Brittney S. 
Rating:
3.0

Have the trucks cleaned and sanitized between uses

Jeremy H. 
Rating:
5.0

Customer did not leave a comment.

Pamela W. 
Rating:
5.0

Customer did not leave a comment.

RONNIE C. 
Rating:
5.0

Customer did not leave a comment.

Joseph H N. 
Rating:
4.0

Customer did not leave a comment.

Judy F. 
Rating:
4.0

The truck we got used oil excessively had to keep adding oil put about 6 quarts of oil in during the time we had it

Tommy K. 
Rating:
4.0

Pricing and have a variety of vehicles needed.

GLORIA J. 
Rating:
5.0

Customer did not leave a comment.

Angela C. 
Rating:
2.0

Customer did not leave a comment.

Destiny S. 
Rating:
5.0

Customer did not leave a comment.

Iyana P. 
Rating:
4.0

Customer did not leave a comment.

Mark C. 
Rating:
5.0

Fast, helpful, explained everything, I will be back when I need a truck or a trailer.

Joseph N. 
Rating:
5.0

Customer did not leave a comment.

Marissa A. 
Rating:
1.0

Customer did not leave a comment.

SCOTTIE B. 
Rating:
4.0

It is understaffed. I have been there a few times over the last three weeks and there is only one person working in the office. There is always a waiting line and it is too much work for one person.

Joseph N. 
Rating:
5.0

Customer service was great!!! Very nice people would recommend to all of my family and friends!

Kaylin R. 
Rating:
3.0

Customer did not leave a comment.

Lillian R. 
No reviews have been submitted for this location.

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