Staff was friendly and helpful. We had a problem with early hour pick up and they went above and beyond to help fix the situation.
AARON V
Rita Ranch RV & Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Tucson, AZ 85747
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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It took 1.5 hours to get lock off of key box. Spoke with 4 reps during this time, everytime they transferred the call I was sent to a recording of hours, no one to speak to. Extremely frustrating!!
Jacqueline EInside the passenger department had a horrible smell. Really need deodorizing or detailing before renting out to the next customer.
TYRONE SThe keys were not in the box when we arrived at 8am (as we scheduled) so we had to come back at 10am when they opened, to get the keys. Turned out the employee from the night before forgot to put them in the pickup box outside. Then the requested dolly wasnt in the truck. They gave us a different dolly, but the truck we had didnt have a ramp, so the dolly was basically useless. The employee did the best he could but we lost several hours and ended up working in the high heat of AZ instead of early morning as planned, and I overheated as a result and almost passed out. So sufficed to say, unfortunately I'm not happy with the experience.
Lee HI was charged for fuel even though I brought it back with more fuel in the tank. Vehicles need digital readout of fuel remaining to avoid this.
GREGORY H