The equipment was filthy. Pick up time that was confirmed was not available and changed to an hour later. I had to pay my movers extra for waiting an hour.
DONALD S
The Business Center
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Tuscaloosa, AL 35401
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Everything okay
Kenny NI just was not happy that my contract was not honored an got stuck 100 less cause of a deposit I was not told about even when I spoke to a uhaul person on phone less then couple days earlyer an told them what card I had to make sure it would be no issue (cashap) cause i didn't have any extra money in budget cause I was on a very tight budget getting my truck home cause I only get disability. An that money that got took in extra was gas money an food money cause me an daughter had to get dinner after train ride
Patrice WJust keep on doing what you doing.
angelia lHow about first - send me to a damn location with an actual human working. Second - my trailer was stuck on my ball. And I hurt my back trying to get it off my truck. Just really bad customer service for the drop off. - very confusing to just be told to drop a trailer at a shitty dirty looking lot.
Benjamin B