Pick up Auto Transport was a little hands-off. Good thing we knew how to use one and how to hook it up because no one came outside to help us select the trailer or to make sure we knew what we were doing. But the process was quick and easy and the workers behind the counter were pleasant to deal with. Had my equipment, which is the biggest thing!
Trailer Rental & Towing in Tuscaloosa, AL at U-Haul Moving & Storage at Skyland Blvd
Moving to or from Tuscaloosa, AL? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Tuscaloosa, AL 35405 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Tuscaloosa, AL
Cargo trailers in Tuscaloosa, AL are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at U-Haul Moving & Storage at Skyland Blvd!
Utility trailers are perfect for towing large or oversize cargo in Tuscaloosa, AL 35405. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at U-Haul Moving & Storage at Skyland Blvd provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Tuscaloosa, AL and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Tuscaloosa, AL online today!
Trailer and Towing Supplies
I have to say that in the past I have had great service with Uhaul; However this past service was upsetting, I made a reservation and had a confirmation number, but when I arrived my reservation was dropped out of the system and I had a text message confirmation as well. Uhaul didn't have a trailer available. After being frustrated they found away to get me into a trailer it was frustrating. The Manger, and the clerk were nice and customer was good in the way they handle and was able to locate me a trailer & accommodation. I would rate them 8 out 10. I will continue to Uhaul with the hope this situation want happen again.
I knew they needed trucks so when we were done with our truck we took it back early and I forgot to fold the blankets which would have to be refolded anyways to be re sealed. I got charged the $25 cleaning fee for not folding 3 blankets. I made sure everything else was swept and clean and I was trying to get a truck back early so they could use it for another customer. I get that it's the policy but I would have appreciated some understanding. It really feels like your trying to nickel and dime guests when you charge the whole $25 fee. At least do the hourly rate of that team member.
Mr. Tony was Awesome! Very professional, quick, and provided exceptional services. Process was easy and simple. Will definitely be returning and referring friends. Thanks!
I reserved a storage units back in May and was told on Thursday morning that it was not available because â€œpeople go on the Internet and reserve them and we can't control thatâ€œ so, there were 13 reservations for only three storage units and I was SOL â€“ I can't imagine how you can stay in business overbooking like that And dumping on customers who have a reservation for over two monthsâ€”VERY poor customer serviceâ€” no empathyâ€” â€œjust the way it is and I can't do anything about itâ€â€” really??â€” seriously??
Was charged a second time without being aware. Was told when I booked that was all I'd had to pay. ??
Experience was very good
Staff showed no interest in customer service at ALL. VERY slow. you can tell that they all hate their jobs. sad to see.
im still waiting on the adjusted rental fee and refund as the rental was not taken to california and returned a day later in the same state.
Ryan was just the employee I would want as a business owner. There were no trailers available to use Sunday as the one I had blew a tire and we had to leave behind. He said I have a trailer that the running lights don't work. Let me check it out. He went out there found the frayed wire and put on a new pig tail adapter. 15 minutes later we were gone. Looking for solutions instead of problem. Thanks again Ryan - and he needs a pay raise.
I really enjoy the customer service at this location. I've had to use this location twice within the last month and each time I've noticed not only good customer service to me but to others in the store as well no matter if they had problems or not.
Customer service. The guy there kept saying he hated U-Haul because other workers wouldn't do certain things then he made us pay another amount that wasn't out quoted amount and didn't offer a way for us to fix it.
Awful experience - Get more customer service reps and they need customer service training, create a cleaning crew as vehicles are returned, update technology so the rep doesn't sit holding the phone for 15 minutes(waiting on Transportation) Rep shouldn't leave the counter unattended-to go outside and walk the lot looking for the manager who is cleaning the vehicles..Its obvious issues start at the top and work their way down-especially when the manager is cleaning vehicles-he should be focusing on customers, his staffs needs and facility needs not outside cleaning a vehicle that should have been cleaned hours ago..
With the number of customers there should be more than one person working!
Customer service was poor. Employees seemed disinterested and like they were going through the motions. There was no attempt to show me anything about the truck I was about to drive. Employee recorded the wrong start mileage on my form. There was no social distancing and most employees weren't wearing a mask.
attendant was not customer friendly. Continually talking on phone on non-business person.
The Lady That Assisted Me,Was AWESOME.Very Friendly And Helpful. Wish I Remembered Her name. She's Great.
Your employees work very hard and maintain customer satisfaction but they are short handed. They need more help!
Don't charge double the rate is you miscalculate the time in which you'll have the truck back
Everything was excellent/The General manager in Bessemer was wonderful...excellent customer service..she was funny..and the guy at the drop off location was excellent as well...over all Uhaul get 10 stars.
The center was understaffed for a busy Saturday morning. I came early because I have experience with picking up equipment on Saturdays, and I'm glad I did. If I had come on time to pick up my truck, I would not have been back in time to meet my moving help. On the plus side, the young woman who helped me was patient, pleasant, efficient, and for the most part effective in her communication.
When I got the truck there was paper in the side door I didn't notice. I cleaned it so I wouldn't be charged. When I returned it they were busy and I did Mobile checkout myself and was told to leave the keys in the truck. I'm hoping all goes well and there are no problems.
The Skyland building in Tuscaloosa was extremely unprofessional and rude when preparing to rent the uhaul and verify our reservation.